Shipping policy

 

Domestic Shipping (Canada): 2 – 7 Business Days

International Shipping: 2 – 3 Weeks

Shipping times are estimated and not guaranteed.

YOU WILL RECEIVE A CONFIRMATION EMAIL UPON PLACING AN ORDER. PLEASE NOTE DELIVERY ADDRESSES CANNOT BE CHANGED OR EDITED AFTER AN ORDER IS PLACED. ORDERS ARE PROCESSED WITHIN 1 – 2 BUSINESS DAYS AFTER PAYMENT CONFIRMATION. 

ONCE YOUR ORDER HAS BEEN PROCESSED YOU WILL RECEIVE AN EMAIL WITH SHIPPING DATE CONFIRMATION AND TRACKING INFORMATION. THE SHIPPING TIMES PROVIDED ARE TO BE USED AS A GUIDE, LUNAR TOOTH GEMS CANNOT TAKE RESPONSIBILITY FOR CUSTOMS CLEARANCE DELAYS OR OTHER POSSIBLE DELAYS.

International Customs and Duty Fee

AS WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF CUSTOM AND DUTY FEES, BUYERS ARE RESPONSIBLE FOR ALL CUSTOM AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.